THE SHOP SUPERVISOR DEMONSTRATES KNOWLEDGE, LEADERSHIP, AND GRATITUDE EVERY DAY.
By Andy Collins, Business & Inside Sales Support, Circuit Breaker Sales & Repair, Inc.
The year 2016 proved to be one of growth, increased productivity, and milestones for Circuit Breaker Sales & Repair (CBS&R). The Houston-based breaker shop celebrated its 20th year of business and welcomed new staff members to address the increasing demand for its products and services along the Gulf Coast region.
Despite the rise in production and the variables that coincide, a constant remains: providing customers with premier power distribution solutions.
Keeping pace while ensuring that quality is executed in its highest form takes commitment, knowledge, and unwavering loyalty from employees. These traits, among many others, are best exemplified by CBS&R shop supervisor Israel “Izzy” Sosa.
“It goes without saying that Izzy is our MVP day in and day out,” says Lee Heine, CBS&R vice president of Sales. “He was my first hire, he is our ‘MacGyver,’ and I am thankful each day for his loyalty to the company.”
On any given night, you can find Izzy going the extra mile and staying late to ensure customers’ needs are met. Weekends? Same story. Sosa is simply a workhorse. He has an uncanny ability to stay poised under pressure and find solutions when others cannot. “It wouldn’t be Circuit Breaker Sales & Repair without him,” says Roger Vogel, CBS&R general manager.
As a “first hire,” September of 2016 was a milestone for Sosa as well. “I am so grateful that these guys gave me the opportunity to work here,” says Sosa. “When I started here 20 years ago, I had zero knowledge,” he laughs. “Guys like Lee and Justin Brewer (CBS Gainesville) were such a huge help in my early days. I am very thankful for the support and guidance from Terri Dever (CBS&R office manager) all these years. At the end of each day, though, I look to God’s grace.”
Away from the shop, Sosa dedicates his time to God and family. On Thursdays and Sundays his talents switch from breaker guru to musical worship leader at his church. Any other free time is spent with his wife, Rosa, and their four boys. As a show of gratitude, CBS&R presented Sosa with an offshore fishing trip and a custom, handmade guitar. The next task is to get him away from work long enough so he can enjoy his gifts.